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KANSAS

KANSAS AREA
JOBS AVAILABLE FOR DEAF

POSTED 20 Mar 2017

KS Special Ed

Superintendent of the Kansas State Schools for the Deaf and Blind


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POSTED 07 Feb 2017

Spirnt Call Centers

Sprint Relay currently has an opening for a Video Customer Service Representative in Overland Park, KS. 

  Candidates can apply online at http://careers.sprint.com/ShowJob/Id/6571/Customer-Service-Technical-Support-Representative-II/

 Req#  213248BR

Position Title Customer Service Technical Support Representative II

Position Summary Answers telephone and written or Internet-based inquiries of a technical or complex nature from customers regarding company products. Support is primarily related to external clients but may also assist/advise internal clients. Analyzes non-routine problems with nonfunctioning electro/mechanical equipment or software applications to identify problem area(s) and recommend corrective action. Regularly requires deviation from standard screens, scripts, and procedures. Maintains log of problems so that recurring problems can be reported to product development. Handles problem resolution which may require follow-up and/or escalation to a higher level of expertise. Handles situations which require adaptation of response or extensive research according to customer response. May orient, train, or check the work of other employees.

  Wireless Device Experience

  Proficient in American Sign Language (ASL) - We are seeking Video Technical Support Representative to enhance the Customer Experience for our Deaf and Hard of Hearing Customers

•Ability to maintain and preserve confidentiality of information

•High level of integrity and professionalism

•Excellent typing and written skills

•Experience navigating multiple computer screens and programs while interacting with customer

  Absent a reasonable accommodation or military obligation, employees must be available to work a flexible schedule (including days, nights, weekends and holidays).

  Monday-Friday: 7am-10pm (CST)

Schedules may vary

Basic Qualifications •High school diploma or equivalent

•One year experience operating a computer in a Windows based environment

 Preferred Qualifications •Bachelor's Degree

•Two years experience in a customer facing environment.

•Two years experience troubleshooting computer hardware, mobile phones, or other electronic devices

   In the Customer Service organization, we believe every agent should be the customer's advocate. Sprint is looking for highly motivated people who are dedicated to providing outstanding customer service and thrive on change. Join a team of highly motivated employees who believe every call is a new opportunity to re-enforce the reasons customers stay with us, because at Sprint, it's all about the customer experience!

 

Sprint is a background screening, drug screening, and E-Verify participating employer. Sprint will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

Equal opportunity Employer/Disability/Vet

  Job Category Customer Service, Call Centers

Address 6550 Sprint Pkwy

Work City Overland Park

Work State KS

Country US



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POSTED 16 Oct 2016

Sprint Relay currently has an opening for a Video Customer Service Representative in Overland Park, KS.

Candidates can apply online at www.sprint.com/jobs or www.sprint.jobs/go/Call-Center-Jobs-in-Kansas-City/339204

Req# 205904BR
Position Title Customer Service Technical Support Representative II

Position Summary Answers telephone and written or Internet-based inquiries of a technical or complex nature from customers regarding company products. Support is primarily related to external clients but may also assist/advise internal clients. Analyzes non-routine problems with nonfunctioning electro/mechanical equipment or software applications to identify problem area(s) and recommend corrective action. Regularly requires deviation from standard screens, scripts, and procedures. Maintains log of problems so that recurring problems can be reported to product development. Handles problem resolution which may require follow-up and/or escalation to a higher level of expertise. Handles situations which require adaptation of response or extensive research according to customer response. May orient, train, or check the work of other employees. Wireless Device Experience

Proficient in American Sign Language (ASL) - We are seeking Video Technical Support Representative to enhance the Customer Experience for our Deaf and Hard of Hearing Customers
•Ability to maintain and preserve confidentiality of information
•High level of integrity and professionalism
•Excellent typing and written skills
•Experience navigating multiple computer screens and programs while interacting with customer

Absent a reasonable accommodation or military obligation, employees must be available to work a flexible schedule (including days, nights, weekends and holidays).

Monday-Friday: 7am-10pm (CST)
Schedules may vary
Basic Qualifications •High school diploma or equivalent
•One year experience operating a computer in a Windows based environment

Preferred Qualifications
•Bachelor's Degree
•Two years experience in a customer facing environment.
•Two years experience troubleshooting computer hardware, mobile phones, or other electronic devices

In the Customer Service organization, we believe every agent should be the customer's advocate. Sprint is looking for highly motivated people who are dedicated to providing outstanding customer service and thrive on change. Join a team of highly motivated employees who believe every call is a new opportunity to re-enforce the reasons customers stay with us, because at Sprint, it's all about the customer experience!

Sprint is a background screening, drug screening, and E-Verify participating employer. Sprint will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

Equal opportunity Employer/Disability/Vet

Job Category Customer Service, Call Centers
Address 6550 Sprint Pkwy
Work City Overland Park
Work State KS
Country US

FOR HELP IN FINDING EMPLOYMENT IN THE STATE OF KANSAS
YOU CAN ALSO CONTACT:
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KS School for the Deaf
Warren Hurst
http://www.sound.net/~ksdone/
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Jewish Vocational Service
Career Management Services
Deaf and Hard of Hearing Services
5801 West 115th St.
Overland Park, KS 66211
PHONE: (913) 327-8130
Website www.jvskc.org

We assist Deaf and Hard of Hearing individuals in the Kansas City, KS metro area with all aspects of their vocational goals. Our services are free of charge.

 

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If you know of any other jobs listing services that would help a deaf person find a job, please send them to me at:

We will list them here free of charge.

LINKS TO LOCAL COMPANIES
KNOWN TO HIRE DEAF

KANSAS STATE UNIVERSITY
www.ksdeaf.org www.ksde.org

SPRINT
Candidates can apply online at www.sprint.com/jobs or www.sprint.jobs/go/Call-Center-Jobs-in-Kansas-City/339204

EDUCATIONAL OPPORTUNITIES FOR DEAF

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OTHER JOB SEARCH RESOURCES TO HELP YOU

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Last updated 20 Mar 2017




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